FixRally SMS Terms
Effective October 25, 2026 · Version 2026-10-25
FixRally is operated by RLHF Labs LLC, a Nevada limited liability company, 5416 Spring Mountain Rd, Unit 103, Las Vegas, NV 89146 · support@fixrally.com
Page: fixrally.com/sms
1. The program
1.1. Program name: FixRally referral and account notifications.
1.2. Messages come from +1 702 935 3351.
1.3. We send texts about referrals and accounts only. We do not send marketing or promotional texts.
1.4. You get texts only if you opt in. Opting in is never required to use FixRally.
2. Customers: how opt-in works
2.1. When a pro creates a referral, FixRally sends nothing to the customer. The pro shares the referral link from their own phone, by text, WhatsApp or email.
2.2. The link opens a FixRally page. On that page the customer may tick an optional, unchecked box: "Text me updates about this referral at this number. Msg & data rates may apply. Reply STOP to stop, HELP for help."
2.3. Only after the customer ticks that box does FixRally send a text. The first text is a confirmation. After it, we send up to 5 messages about that referral, for example when a pro responds or to check whether the job happened.
2.4. We send no reminder or any other text to a customer who has not ticked the box. If a link is not opened, only the pro who shared it is reminded, by push notification or email.
2.5. A customer who does not tick the box can still use the referral page on the web and, if they gave an email, get updates by email.
3. Pros: how opt-in works
3.1. Pros opt in in the app by entering a mobile number and ticking an unchecked box. A phone number is optional for pros and is never used to log in.
3.2. Pros receive account notifications, such as new referrals near them and updates on their referrals: up to 10 messages per week.
4. Number checks
Before we text a number, we check it with Telnyx Number Lookup. Numbers that are VoIP or landline numbers cannot receive our texts. The referral page still works by web and email.
5. How to stop, get help or restart
5.1. Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT to stop all FixRally texts to that number. We send one text confirming you are unsubscribed, then nothing more.
5.2. Reply HELP for help. You can also email support@fixrally.com.
5.3. Reply START to receive texts again.
6. Cost and delivery
6.1. Msg & data rates may apply. FixRally does not charge for these texts.
6.2. Message frequency varies with referral activity, within the limits in sections 2 and 3.
6.3. Carriers are not liable for delayed or undelivered messages.
7. Your phone number and consent
7.1. We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.
7.2. SMS opt-in data is shared only with the service providers that deliver the messages for us.
7.3. Consent records. When you opt in, we record the disclosure version you saw, the time, the phone number, your IP address and the page where you opted in. We also record opt-outs. We keep these records for 4 years after the last message we send to that number.
8. More information
- Privacy Policy: fixrally.com/privacy
- Terms of Service: fixrally.com/terms
- Customer Terms: fixrally.com/customer-terms
- Support: support@fixrally.com